Privacy Policy

Last Updated: May 5, 2025

At CasinoStays Austria, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. You may be asked for, as appropriate:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • Demographic information

Non-Personal Data

We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include:

  • Browser name
  • Type of computer or device
  • Technical information about your means of connection to our Site
  • IP address
  • Operating system
  • Internet service provider
  • Other similar information

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To personalize your experience and deliver the type of content and product offerings in which you are most interested
  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To administer a contest, promotion, survey or other site feature
  • To quickly process your transactions
  • To send periodic emails regarding your order or other products and services
  • To follow up with you after correspondence (live chat, email or phone inquiries)

3. Cookies

We use cookies on our Site. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

For more information about how we use cookies, please see our Cookie Policy.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

7. Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

8. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

CasinoStays Austria
Kärntner Straße 38
1010 Vienna, Austria
Email: privacy@casinostaysaustria.com
Phone: +43 1 234 56789